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All you have to do is play selected live casino games for a chance to win a portion of the cash prize. The player from Greece had won 350€ and requested a withdrawal but experienced service inconsistencies. After reaching out to support, the player had received varying information regarding their withdrawal, including that it had been processed and then that it had been canceled.
Υπάρχει διαθέσιμη εφαρμογή για να παίξετε Wonderluck στο τηλέφωνό σας;
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The player informed us he received the first few withdrawals and decided to close the complaint. The player from Spain has registered with Directorate General for the Regulation of Gambling (DGOJ) However, the casino accepted player’s deposits. We’ve rejected this complaint in our system due to a lack of evidence.
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- The issue was resolved two weeks later, and the player confirmed that her withdrawal had been processed.
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